Dive Brief:
- Marriott
premiered its unscripted original
Snapchat series "Six Days, Seven Nights"
Thursday, the company announced in a press release. The effort is part of
the Marriott Rewards loyalty program, and Marriott claimed it's the first
brand in the travel industry to launch a series for Snapchat.
- "Six
Days, Seven Nights" airs in four "snapisodes," running
three minutes apiece. Each snapisode is partially filmed using Snap's
Spectacles wearable and provides viewers a window into "the places,
properties, people and program benefits that fuel our member's experiences
while traveling the world," according to Amanda Moore, senior
director of social and digital marketing, loyalty, at Marriott.
Destinations include Berlin, Seoul, Dubai and New York City.
- Marriott's
Snapchat series stars a number of social influencers, including Tom
Jauncey of Beautiful Destinations, Diipa Khosla, Sara Hopkins and Jen
Levinson. To start each episode, the hosts lay out their
"mission" for the week and then set out to accomplish that goal
(for example, picky eater Levinson expands her food horizons with
currywurst and frog legs in Berlin).
In the mobile age, retailers can't afford
to focus solely on acquisition. As competition grows, using the power of apps
to build long-term loyalty is a must.
Dive Insight:
Marriott's been pushing the boundaries of
what brands can do with original content for awhile, especially with viral hits
like its "Two Bellmen" series, the most recent installment of which ran a bombastic 35 minutes-plus in
length. The Snapchat initiative is more grounded but still shows
Marriott has its finger on the pulse of a growing mobile trend, following in
the footsteps of a number of media organizations and even major entertainment
studios in producing original shows specifically catered to Snapchat.
The use of Spectacles is similarly savvy
and echoes competitor Hyatt's new "World of Hyatt" brand platform,
which taps the wearable to give viewers an inside look at the
hotelier's day-to-day operations. Spectacles are proving
increasingly popular as a way to offer insider access to behind-the-scenes activities
and events or, with Marriott's new series, different corners of the world.
Leveraging influencers might also attract
more eyeballs, as they often have dedicated fan bases that will follow them
between apps. To date, Snapchat has not been particularly accommodating to
influencer marketing, as most of its content disappears after 24 hours and a universal search bar to
find users and official pages was only integrated in January.
Though "Six Days, Seven Nights"
episodes are native to Snapchat — hence the "snapisode" moniker — and
are shot in the vertical video format, Marriott is also posting them on its
Facebook and YouTube pages, expanding reach and even potentially replicating
the virality of efforts like "Two Bellmen."
As it stands now, it's difficult for
Snapchat efforts to "go viral" in the traditional sense given how
insular and ephemeral the app's content model is, though that might change
given its growing focus on longer-form, premium video like "Six Days,
Seven Nights."
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